Raymond started at Vedant Health over thirty years ago with a passion for promoting quality. As an innovator, he believes in the power of technology to catch and correct errors and help people. “The best part of my job is having the ability to meet the people we help,” said Raymond.
Raymond’s duties are split between managing the day-to-day company activities and designing additional TestStream functionality. Though he heads operations, you’ll often hear his voice over the phone answering customer calls. It’s part of his dedication to delivering quality solutions to his customers. This dedication was inspired from his youth.
“You could say that I have been in healthcare all of my life as playing rugby was a large part of growing up and I spent more time in the emergency rooms than I did at school!”
Raymond is originally from Pontefract, England. He lived in Colorado for 20 years before heading out to Southern California in 2015 and confesses, “my ideal location would be the sight of the Rocky Mountains at the beach.” When not working, – “for those two hours a day” – Raymond enjoys spending time outdoors with his wife.
Stacy has over 15 years of product and event marketing and sales experience across the finance, education, publishing and healthcare markets. In her role as Quality Assurance Advisor, Stacy works with current and potential clients to identify software and service solutions to meet their specific needs. Stacy also manages Vedant Health's presence at numerous industry trade shows and customer education events.
“I love that I get the chance to talk to our customers and really understand their needs so I can help them find a solution that will be the best fit for their organization.” said Stacy.
Stacy volunteers with several local organizations and sits on the Board of Trustees of the River Valley Charter School, a regional, Montessori-based school in Newburyport, Massachusetts. She lives on the north shore of Massachusetts with her husband, two young children, and an array of pets. When she's not working, Stacy enjoys the beautiful part of New England that she feels lucky to call home. Weekends are spent on the beach, in the woods, or at home, rehabbing an old distressed piece of furniture or other discarded treasure.
Janna has 10 years of sales and customer service experience across the Technology, Finance and Hospitality markets.
In her role as Healthcare IT Quality Assurance Advisor, Janna works with current and potential clients to present LIS testing and validation solutions to support their installation, upgrade or migration projects.
"I enjoy being the first contact with prospective clients to share how our technology and services can help their organization."
Janna spends her personal time volunteering in the community and schools as well as enjoys time with her husband and children. She also spoils her friends and family with her love of baking and elaborate cake designs.
Robin has worked in various industries over the years, and brings to Vedant Health a keen attention to detail as well as a customer-centric mindset. Graduating from California State University, Northridge, with a Degree in Business-Marketing, Robin started out her career wanting to make a difference. Working in Real Estate and wealth management, Robin went onto a successful career as a legal secretary, putting her detail-focused skills to use for more than a decade.
"I believe that quality isn't expensive, it's priceless, and bring that to everything I do.", said Robin.
Robin has stayed in beautiful sunny Southern California all of her life, where she and her husband live next to the ocean. She spends a lot of her time working with local charities who help orphans, local hospitals, animals, as well as attending the occasional "ladies let's lunch" group!
Harriett has over nine years of experience in Healthcare where she has provided project management and customer service. She has worked with large health systems to implement electronic health record systems. She thrives on providing support to all phases of diverse technology projects.
At Vedant Health, Harriett's duties as Professional Services Project Coordinator include development of project plans, tracking and reporting project status on a consistent basis and ensuring that planned milestones and metrics are achieved.
"I love working with a team to ensure great communication is achieved, mission critical goals of the facility are met and clients are happy."
Harriett graduated from the University of Alabama and lives in sunny Southern California. She and her husband Ben enjoy their two dogs, Polly and Oliver, and love hiking, trips to the beach and visiting her family in Alabama.
Kim began her journey in healthcare as a biology major at Midwestern State University. There she discovered something closer to what she wanted to do and changed her major to Medical Technology. Because of her love for blood bank, she furthered her education and completed the Specialist in Blood Bank Technology program at the University of Texas Southwestern Medical Center.
Her passion and experience brought her to Vedant Health more than five years ago to manage and perform Cerner Millennium Transfusion Operational Qualification validation using the TestStream Solution. She also presents TestStream demonstrations for sales and training.
“Each client is a new adventure and challenge, and I love it,“ said Kim. “I have always been kidded by my friends and peers because they say I “light up“ when I talk about blood banking. They say it is obvious I have a passion for what I do, and they are correct.“
Kim lives in Saginaw, Texas with her daughter Lauren, husband Miguel, pets Cocker Spaniel Brody and three cats Meryl, Oliver, and Claire. She leads her daughter's Girl Scout troop and serves as an active member of the PTO and Band Booster organizations at her daughter's school. She also enjoys cooking, making things, movies, and her animals.
As a US Army veteran and former Lab Tech, Wendy brings to the Vedant Health team over 20 years' experience in the healthcare field and information systems. Her specialties include Sunquest SMART, Outreach, General Laboratory, and Micro applications.
Wendy's duties as Principal Services Specialist include sales demonstrations, TestStream functionality training and support, TestStream enhancement collaboration, and client services execution for Sunquest and Epic. She is dedicated to assisting clients in the utilization of TestStream to provide quality assurance in their environments.
“Assisting clients in providing a reliable, stable, top-quality system for patient data management through testing and validation is very rewarding to me. I sleep better at night knowing that working at Vedant Health, I am playing an integral part of reducing medical errors and keeping our loved ones safe.”
Wendy relocated to Dallas from Western Pennsylvania in 2012, and still misses wearing hoodies and leaving windows open in the summer. She and her husband Randy are the proud parents of four wonderful children: Chantelle - married to Josh, her high school sweetheart of 12 years, Noah - a student attending Penn College of Technology in the BS Aviation Maintenance Technology program, Connor - a precocious preteen with a love for soccer, and Carter - an animated fun-loving toddler. Off hours, Wendy enjoys spending time with her family, searching out new restaurants and venues, working on her '86 VW and being a soccer mom.
Neal has been in the blood bank industry for almost 40 years, performing bench work, Lab management, and Immunology teaching functions for the Medical Technology program. He also served as an adjunct teaching associate for the Medical School student course and Pathology Residency program, and as a support member of the transplant programs (Bone Marrow, Liver, Kidney and Heart).
“My favorite part of the job is working with my clients to achieve the best approach to a complete validation.” said Neal.
Before coming to Vedant Health, Neal worked with Transfusion Management Services, The American Red Cross, and University Medical Center, Tucson, AZ. Neal has experience consulting with Blood Banks and Blood Centers with the management of their operations, and numerous blood bank manufacturers in the development of new technologies.
Lori has been in the healthcare field for over 20 years. Graduating with a degree in Medical Technology from Auburn University, she began her career at a large teaching hospital in Atlanta, GA. She changed directions from working as a medical technologist to working in IT after the hospital she worked at in Virginia was the Beta site to go live with Cerner Millennium in 1999. Lori was responsible for training all of the blood bank users on this new platform and fell in love with the IT side of the hospital. She has worked with over 50 clients during her career and loves the continued learning that her job has provided her.
“My favorite part of my job has been meeting and working with so many wonderful people over the years. A new computer system can be intimidating and I enjoy making that process less complicated so that you can focus on what is most important: the patients.” said Lori.
Lori lives in Raleigh, NC with her husband, Keith, her two daughters Caitlyn and Emma, and her dog, Bella. She is about to be an empty nester, as her youngest daughter starts college at High Point University in the fall and her oldest daughter will be a junior at Appalachian State University. She enjoys traveling, crafting, and spending time with her family and friends.
Elizabeth began her healthcare career over 25 years ago after graduating as a Medical Technologist from the College of the North Atlantic in St. John’s Newfoundland, Canada. Adventure was calling and Elizabeth began travelling and working around the world. Although she began in the blood bank, there was a sudden need for a technologist in the Histology Lab at the American Hospital-Dubai and Elizabeth was hooked.
Elizabeth left the Histopathology Lab in 2013 taking on the role of a Cerner Millennium PathNet Analyst with Health PEI in Prince Edward Island, Canada. With this new role came a new appreciation for how improvements to the clinical information system can encourage clients to use the system for improved care, safety, and clinical reporting.
“Users can be afraid of the system, I love helping them gain trust and understanding.” said Elizabeth.
In 2018 Elizabeth left the East Coast of Canada for the Pacific North West and now lives in her husband Brads home State of Washington with their two teenage boys, Liam and Zachary, and dog Nellie. Having traded the ice rink for the lacrosse field, it seems Elizabeth is always cheering her boys to go faster! In her spare time Elizabeth enjoys getting outdoors with her family, and spending time in the kitchen baking which is her true passion which leads to running with Nellie, so she can bake some more.
Amanda has worked in customer service her entire life. Graduating with a degree in biology from the University of Colorado at Colorado Springs, Amanda received additional certifications in phlebotomy and certified nurse's aide. Moving onto a career in hotel management, Amanda understood the need for positive interactions with vendors and customers. At Vedant Health, Amanda manages the office administration, and works with customers on product renewals.
“I really enjoy serving as a bridge between our clients and our company, ensuring that everyone's needs are met in the best way possible.” said Amanda.
Amanda lives in beautiful Longmont, Colorado with her 2 dogs and 2 cats. She performs volunteer work for the Longmont Humane Society, fostering dogs whenever possible. She spends her free time with her family and animals, and loves working on art projects such as sewing, needlepoint, painting, and everything and anything!
John has held senior management responsibilities within the technology sector for 30 years.
In his capacity as VP APAC, he has established and expanded global technology vendors in his region successfully by exceeding clients' expectations. Over the past 6 years, he has provided technology solutions to ANZ health providers and his clients have included Public and Private hospitals, Primary health clinics, and aged care facilities.
“My passion is providing quantifiable added value solutions to my clients, which allows them to improve the quality of service they deliver. ” said John.
As CEO of KJR a few years ago John introduced the Vedant TestStream solutions to a number of state health institutions to facilitate their Cerner EMR implementation.
He lives in Sydney with his wife and enjoys tennis and gym when time permits. John has completed an Economics degree and an MBA.